This position is 100% Remote in Malta or Spain. Establish yourself as an expert and communicator of Swish’s products and services. Manage day-to-day inbound client inquiries over Slack, email and video conferencing. Identify customer pain points and proactively reach out with solutions for clients. Communicate relevant inquiries and tasks with Swish Trading, Product, Engineering and Data Science teams.
Help SmarterDx customers thrive by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers. Collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and occasionally help coordinate the implementation process. Exceptional project management, relationship-building, and communication skills are needed.